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FAQ

Frequently Asked Questions

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Help Center Topics


Do you do any customization to fit Runit Real Time to my business needs?

Absolutely. Our organization has always been customer-oriented. We have always encouraged our clients to let us know what they require. Whether you make a suggestion on improving the program functionality or you require a new way of doing things to improve your business, all suggestions are recorded in a database and are queued for programming […]

Who helps us with plan our setup and make sure we are on the right track?

As part of our project management planning services, our trained staff will gladly assist you in the initial design and planning of your entire retail setup, including data entry, purchase ordering, receiving, distribution and transfer management as well as accounts payable, accounts receivable and general ledger.

What training environments are available for my staff?

Training can be implemented in several ways to accommodate your company’s learning needs and budget. We recognize that one size does not fit all and offer a range of choices: One-on-one at your place of business, at our office, or at any other desired location Group training at any preferred location Live, over the Internet […]

How long will it take to teach my staff to ring up sales?

It generally takes less than 30 minutes to train cashier and sales staff to complete sale transactions. If they need to learn all of the features of the Point of Sale, it could take a day or two to get a good feel for it. Runit Real Time Point of sale functions are easy to […]

How long does it take to get up and running on the system?

The timeframe could be as short as 48 hours from the time application is completed or as long as 30 days. The average is a couple of weeks. However, that depends on if you already have an Internet connection, if you have data that needs to be converted, etc.

How do I discuss my specific needs and get a personalized demonstration?

Call us toll-free at 888-77-RUNIT. Our retail experts are generally available between 9am and 6pm (Eastern) Monday to Friday. We can demonstrate Runit RealTime interactively while answering any of your questions and showing those features and benefits that are of specific interest to your retail business. You may also request information and submit questions by […]