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POS Real Time Retailer Spotlights
- Real Time updates of customer records across the entire chain
- Improve customer service with exceptional knowledge of your customer’s purchase history - summarized and detailed by item and receipt. Anticipate your customers’ needs with familiarization of their preferred brands, styles, colors and sizes
- Encourage repeat business and establish loyal customers or with store based credit accounts. Customer’s credit limits and account balances are always viewable and current.
- Grow store traffic and reward loyal customers with “Buyers Club” programs
- Boost sales by analyzing and marketing to
- Active - Customers you visited in the past XX days/
- Inactive - Customer who have not visited in past XX days
- Big Spenders - Customers who have purchased a minimum $ amount
- Category Spenders - Customers who have purchase history associated with specific departments, brands, gender groups, age groups, colors, sizes, etc
- Season Spenders – Customers who have purchase history from previous seasons
- Geographic Demographics – Customers who visited by: Area code, City, State and Zip.
- User Defined Customer Attributes - VIP status, Club Membership, Company, Occupation or profession, Birthdays or Special Dates, Buyer’s Club, On Account, Tax Exempt Status, Assigned Salesperson, Discount Designation, etc
Customers
In today's retail environment, the ability to offer your customers a superior shopping experience while increasing sales and profitability is one of the greatest challenges for any retailers. Run It Real Time's meets these challenges by providing the tools you need to you capture, mange and market to your customers.
Build Store Traffic and Customer Loyalty
Attracting a new customer costs five times more than keeping one -this is why Run…It Real Time is geared towards improving your store traffic and customer loyalty. Turn infrequent shoppers into faithful life long customers by tempting them back into your store with exciting and satisfying shopping programs - such as frequent buyers clubs, coupon promotions, gift cards and much more
Real Time Customer Service
Sharing customer information among all stores helps ensure that the shopper' experience with every one of your stores is consistently positive. With Run…It Real Time, all your stores customer records are always current, reflecting any additions and changes instantly to their purchase history, gift certificates/gift cards, store credits, etc. Customer can shop at any location in the city, state or the country as if they were shopping to the one closest to home.
Run It Real Time's organizes your customer's records so that at a glance your staff knows which brands, styles, sizes and colors are preferred by your shoppers as well as when and how often visit.
Customer records contain user-defined fields for classifying key personal non merchandise detail such as birthdates, club or organization memberships and business affiliations. From any store quickly check the customer's sales totals, payment history, on-account balance, frequent buyers club earnings, special order/layaway status and any comments that have taken place over the course of time. Customer history is kept indefinitely allowing the on demand capability to review and reprint any receipt or gift receipt.
Increase Sales by Marketing to the Right Customers at the Right Time!
Run…It Real Time increases your sales by focusing your marketing efforts and dollars into the right customers at the right time. Reach your customers via mail, phone or export an email list. Target groups of customers who have spent a minimum dollar amount, within a date range, for a specific department, brand, style, size, etc. Further focus your marketing campaign by concentrating on a specific, state or zip code. With hundreds of ways to aim your message to your customers, Run It Real Time keeps your business growing throughout the year.
