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Omnichannel Retail Software

Connect purchase channels, expedite order fulfillment, and ensure accurate inventory counts across store locations.

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Omnichannel Retail Software

Omnichannel retail software enables retailers to connect inventory and sales between their brick-and-mortar store locations, brand website, and third-party marketplaces. Using omnichannel retail software, retailers can obtain real-time inventory counts for order fulfillment, improve the customer experience, and decrease costs and delivery times to increase efficiency.

Runit’s omnichannel retail software solution integrates inventory management with a point-of-sale system to give retailers an all-in-one solution to connect inventory to transactions across store locations.

Enable Cross-Channel Order Fulfillment Management with Omnichannel Retail Software

For years, retailers that had multiple distribution channels had to have separate inventories for each one, making inventory tracking a cumbersome process. As a result, order fulfillment was not always guaranteed. Omnichannel retail software enables seamless cross-channel order fulfillment management through a unified inventory database. Regardless of what channel a customer uses to make a purchase, there will no longer be a discrepancy with inventory counts and if the product is available for purchase.

More fulfilled orders mean more satisfied customers. Runit’s technology ensures that orders are fulfilled and delivered on time. Replicating the same experience across channels is a significant driver for customer loyalty and business growth.

To drive sales, retailers need to leverage an omnichannel strategy to create a seamless experience for customers. Learn how by downloading our Omnichannel eBook. 

Download the eBook and build a successful omnichannel strategy



Improve Customer Experience with Omnichannel Retail Software

The customer experience is critical to building customer loyalty and repeat business. Omnichannel retail software helps create a consistent experience across channels to increase sales and promotions opportunities. Additionally, omnichannel retail software has myriad benefits for customers including more checkout options and enrollment in customer loyalty programs for specific brands and retailers.

For example, if a customer comes into a store and their desired product is not in stock, a sales associate can use their tablet to place the order from another store location and have it shipped directly to the customer’s home. Additionally, customer loyalty programs give retailers the opportunity to reward their most loyal customers with exclusive offers, discounts, and unique experiences to earn their continued business.

Related Reading: How Omnichannel Retail Software Enhances Customer Experience

Decrease Costs and Delivery Times to Increase Efficiency

Organizations that increase efficiency can complete more sales and fulfill more orders in less time. Omnichannel retail software enables retailers to decrease costs and delivery times, resulting in greater customer satisfaction. Cloud-based inventory management systems have greater accuracy compared to separated or manual systems, saving retailers time in ensuring orders are fulfilled consistently. Beyond order fulfillment, decreased costs allow retailers to scale their businesses and expand to more store locations to serve customers across the country more efficiently.

Runit’s cloud-based integrated inventory management and POS system use geo-routing technology to decrease costs and delivery times to increase efficiency. Triggered by location data, geo-routing ensures that orders are fulfilled from the store location closest to the customer’s residence. Instead of the traditional model of having a central warehouse followed by a truck delivery, having orders fulfilled from store locations can expedite the process and decrease storage and shipping costs.

Collaborate with an Omnichannel Retail Software Provider

If you’re looking to invest in technology to support your growing retail business, omnichannel retail software is the solution to improve your processes and increase efficiency. Choosing omnichannel retail software that solves your business’ challenges from inventory management to transaction completion using a point-of-sale system is necessary to guarantee increased ROI.

Runit’s omnichannel retail software integrates a cloud-based POS and inventory management system for effective retail management. The system’s broad range of capabilities includes marketing-style eReceipts, cutting-edge encryption, biometric security options, sales tax automation, and more. To start using our omnichannel retail software, schedule a call with a member of our team today.

 

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See What Our Merchants are Saying

“Software is very easy to use. Tons of reports that are available to better your business and help it run more efficiently.”

- Brian Doyre

Director of Operations, 1st Place Sports (6 Stores)
Based in Florida

“Not only is the software highly functional and packed with many informational components, the real value is that it comes at an affordable price. Add to that, the customer support that's provided is outstanding in every regard. On the rare occasions that tech support's been needed by my firm, it's been delivered in a timely manner that hasn't cost us sales, which really is what a POS system is all about.”

- Joe Glotzbier

Owner, Fleet Sports-Mahwah

"When we were looking for a solution at the time as a 19 store operation we were too big for many solutions and too small for others. We found Runit fit the bill allowing us to grow from 19 to upwards of 75 locations along with our backoffice support and integrate with our Distribution Center(s) and Online Business. The ability to grow with us rapidly at times is a major plus to Runit."

- Timothy Styler

Director, Operational Solutions & Procurement, JackRabbit (75 stores)