Where are the backup copies of my company data kept?
Your backups are stored on tapes in our secure, climate-controlled data storage facility located at our data center. Copies are also kept off site by a professional remote data storage service.
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Popular Articles
- How do I discuss my specific needs and get a personalized demonstration?
Call us toll-free at 888-77-RUNIT. Our retail experts are generally available between 9am and 6pm (E...
- What type of savings can I expect by using Real Time?
You will likely save approximately 50% of the cost of a similar in-house system over a 3-to-5-year p...
- In terms of Internet connectivity, what are the minimal requirements?
While a dial-up connection will be possible for remote access, such as home, hotel, etc., for an sto...
- How often are upgrades available?
All upgrades are available seamlessly installed on our servers and immediately available to our clie...
- Can I export my data out of Runit Real Time?
Yes you can. It's your data. Runit Real Time can export all of our hundreds of reports as well as se...
- What file formats are work best for importing my existing data?
DBF, XML, EXCEL or TEXT formats.
- How long are my files kept?
An unchanged file will be kept indefinitely. However, file retention can be affected by how often a...
- Can I use Runit Real Time in a mixed environment (Windows and Mac)?
Yes. Runit has no problems integrating devices using both operating systems.
- Can I receive copies of my company data?
Yes. A scheduled backup copy of your data can be posted or sent to our company. An additional servic...
- What is the cost of your help desk support services?
Zero. The cost of unlimited support is included in your monthly subscription.